Privacy Policy

Non Discrimination Policy

It is our policy not to engage in discrimination against or harassment of any person employed or seeking employment or patient care with Healing Hands Medical Services on the basis of race, color, national origin, religion, sex, gender identity, gender expression, pregnancy, physical, mental or other disability, medical condition (cancer-related or genetic characteristics), ancestry, marital status, age, sexual orientation or citizenship .

Patient Privacy

We are committed to protecting your privacy and confidentiality in accordance with federal and state privacy laws and regulations, such as the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic and Clinical Health (HITECH) Act.

Patient Complaints

You have the right to express concerns or complaints about your care with the assurance that the quality of your care or future access to care will not be compromised. You also have the right to expect a reasonable and timely response to your concerns.

Safety Drills

Safety is a fundamental concern. We participate periodically in fire and emergency drills to test safety equipment and as part of our continuing Safety Education Program for all employees. If an alarm sounds while you are here, please stay calm and follow the staff's instructions. We will take care of you.